Sugar Import, Repackaging, and Sales Policy

1. Purpose:

This policy outlines the procedures and guidelines for the import, repackaging, and sale of sugar in Malaysia by Lensbird Traders Sdn. Bhd.. Thee purpose is to ensure compliance with local regulations, maintain product quality, and promote transparency in business operations.

2. Regulatory Compliance:

Lensbird Traders Sdn. Bhd. shall adhere to all relevant laws and regulations governing the import, repackaging, and sale of sugar in Malaysia. this includes obtaining necessary licenses, permits, and certifications from the appropriate authorities.

3. Quality Assurance:

To maintain high-quality standards, Lensbird Traders Sdn. Bhd. commits to sourcing sugar from reputable and approved suppliers. Regular quality checks will be conducted at the point of import and throughout the repackaging process to ensure that the sugar meets local standards and consumer expectations.

4. Repackaging Process:

The repackaging process shall be carried out in compliance with Malaysian regulations and industry best practices. Lensbird Traders Sdn. Bhd. will invest in modern and sanitary repackaging facilities, and staff will be trained to handle sugar with care
to prevent contamination.

5. Labeling and Packaging:

All repackaged sugar products must adhere to Malaysian labeling requirements. Clear and accurate information on product origin, nutritional content, and other relevant details will be displayed on the packaging. the packaging materials used will be safe, durable, and environmentally friendly.

6. Traceability:

Lensbird Traders Sdn. Bhd. shall implement a robust traceability system to track the journey of imported sugar from its origin to the final sale. this ensures transparency and facilitates quick and efficient recall procedures if necessary.

7. Pricing and Marketing:

Pricing of sugar products will be fair, competitive, and compliant with local pricing regulations. Marketing activities will be conducted ethically, avoiding misleading information, and adhering to advertising standards set by Malaysian authorities.

8. Customer Relations:

Lensbird Traders Sdn. Bhd. is committed to maintaining strong relationships with customers and stakeholders. Clear communication channels will be established to address inquiries, concerns, and feedback promptly. Customer satisfaction will be a top priority.

9. Environmental Sustainability:

Lensbird Traders Sdn. Bhd. recognizes the importance of environmental sustainability. Efforts will be made to minimize waste, promote recycling, and adopt eco-friendly practices in the import, repackaging, and sale processes.

10. Continuous Improvement

Lensbird Traders Sdn. Bhd. will regularly review and update this policy to ensure its relevance and effectiveness. Continuous improvement initiatives will be implemented to enhance the efficiency, quality, and sustainability of sugar import, repackaging,
and sales operations.

11. Enforcement:

Non-compliance with this policy may result in disciplinary actions, including but not limited to warnings, fines, suspension, or termination of business relationships.

By adhering to this policy, Lensbird Traders Sdn. Bhd. aims to contribute to the growth and success of the sugar industry in Malaysia while prioritizing legal compliance, product quality, and customer satisfaction.